FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are your factory or trade company?

Our factory is lacated in SHENGZHOU city, ZHEJIANG province, has been established for nearly 20 years, specialize in manufacturing range hoods & gas grills for export.

Welcome to visit our factory at any time!

What's the of terms of payment?

30%TT in advance, the balance should be paid 10days before delivery.

What's the delivery time?

35 Days for 1st order, 28 days for repeat order upon receipt of 30%T/T.

How about the packing?

Normally packed with 5-layer blank carton box, also allows custom design packages.

What about the warranty?

5-year warranty for motor, and we will provide 3% free spare parts of the total order quantity.

 

How about your quality control system for range hoods production?

There is a quality certified process for our external materials suppliers before we purchase materials from them. The metal parts will produce by our workshop under our strict QC control. Before on line production, all the materials will be inspected by the IQC, only the past will send to the assemble line. And then in line we step with IPQC, IQC, who will make sure each unit in good quality. Before shipment, the QA will make inspection for the goods and only the past lot can inform the customers for his inspection or shipment arrangement.

If I have a question, how can I get contact with your side?

Please leave message or inquiry from our website, also you can directly call us or send email to us:

Kiki Lee

+86-15167010089

kiki@tgekitchen.com